Family: EMS Does Not Respond After Man Collapses

DETROIT, Mich. (WJBK) - A Detroit man collapsed in front of a home on Audrey Street but family members say EMS never showed up to help him. Sadly, the victim died.

Fox 2's Maurielle Lue spoke with the victim's grieving daughter. Click on the video player to watch her full report.

A doctor and some nurses who happened to be in the area helped perform CPR on Joe Glenn. They tried for 20 minutes. But, despite their efforts, he could not be revived.

Now, his family is angry and wants answers.

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UPDATE 1/30: We've learned the paramedics are not at fault. The paramedics never got dispatched to the house. We're told it was a "lost call" at the dispatch center.

"This was a dispatch failure.  This was [an] emergency service operator failure.  The run never got routed to EMS, and there's an investigation going on," said POAM Union President Joe Barney.  "At this point I don't know where it is, but I know that EMS did not get that run.  I checked on it personally myself."