Verizon Wireless Scraps Plan for New $2 Payment Fee

WASHINGTON - Verizon Wireless scrapped its plan to impose a $2 fee on some bill payments Friday, after customers complained and the Federal Communications Commission (FCC) expressed concerns about the charge, FOX News Channel reported.

"At Verizon, we take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time," said Dan Mead, president and CEO of Verizon Wireless.

Earlier Friday, an FCC official said the agency was "concerned about Verizon's actions and are looking into the matter."

Verizon Wireless announced Thursday a plan to charge a $2 fee to customers paying their bills by phone and online starting Jan. 15.

The company had said its customers could avoid the fee on certain single-bill payments by paying electronically through their banks or by mailing paper checks, among other options.

The announcement sparked an immediate uproar among Verizon Wireless customers already frustrated by a series of network outages this month.

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