Ashcom Technologies-Account Manager - Fox 2 News Headlines

Ashcom Technologies Inc, is a premier developer of business system software and related mobile and Web technology solutions servicing a variety of industries. Ashcom is currently seeking an Account Manager to join its growing, fast-paced company.

Responsibilities of this position include, but are not limited to the daily oversight of client accounts, providing customer support, facilitating between client and internal departments, educating and advising clients about products and services, and meeting sales goals.

This position has specific emphasis on problem solving, customer assistance, and sales in a small team environment working from our offices in Ann Arbor, Michigan.

Qualifications:

Possess significant sales and customer service experience

Organized and able to keep copious notes for a multitude of
clients/potential clients as well as strong attention to detail

Possess excellent verbal, written, interpersonal and customer service skills

Ability to multitask in a fast-paced and quickly changing environment, with a take-charge approach to getting things done

Capacity to quickly absorb and apply knowledge gained through classroom training, documentation, and independent study.


Duties:

Foster and maintain relationships with potential clients

Field in-bound calls, emails and other communication from customers

Analyze and determine solutions on a case by case basis

Consistently meet sales goals

Mediate between client and internal departments to accomplish project goals

Identify trends in customer issues and recommend product & service improvements

Other duties as assigned