1/14: IT Analyst - Centro - Fox 2 News Headlines

1/14: IT Analyst - Centro

ABOUT US

Centro is a small technology and advertising company based out of Chicago with offices across the country. We are currently looking for another member to our awesome IT support department. We'll provide a competitive salary, tuition reimbursement a nice loft workplace, foosball table, and unlimited soda consumption. You should provide a solid understanding of: operating systems, networking, and notebook hardware, and most importantly (even over experience) a passion for technology and gadgets.

CORE RESPONSIBILITIES

• Diagnose problems through troubleshooting skills, logic, and research

• Provide basic LAN/VPN support

• Provide direct support for Microsoft-based laptops, along with user access to network resources and applications, both locally as well as through remote access

• Provide direct support for services such as office phones, printers, mobile devices, and video conferencing

• Provide direct support for company resources, software installs and upgrades, office relocations, and expansions

• Deploy notebooks

• Maintain records of hardware, software, and network inventory

• Maintain existing documentation and create new documentation as required

• On the job training is highly encouraged

QUALIFICATIONS

• Excellent communication and interpersonal skills with the ability to work in and contribute in a team environment

• Strong critical thinking skills with the ability to identify and develop resolutions to complex problems

• Self-motivated with the ability to follow directions, complete time-sensitive tasks and meet deadlines with minimal supervision

• Strong planning and organizational skills, with the ability to document processes and procedures

• Excellent interpersonal and customer service skills with a true desire to help fellow employees

WORK EXPERIENCE:

• At least one year of direct support preferred

EDUCATION:

• Bachelor degree in a technology related field

TO BE CONSIDERED FOR THIS POSITION:

• Please upload a copy (PDF only) of your resume

• Provide thoughtful, detailed answers to the 3 questions below that you will be directed to complete during the application process.

TO APPLY, PLEASE FOLLOW THIS LINK: http://hire.jobvite.com/j/?cj=oLoZWfwO&s=Craigslist